Looking for help? Take a look at our frequently asked questions below as they cover most of the topics our users get in touch about. If you still have questions, feel free to contact us via support@blendextension.com any time.
Simply head over to Chrome Extension store and install the extension within Chrome. You then need to click the 'puzzle' icon to the right of the address bar and click the blue Blend Extension icon. Then once the extension is open in the chrome side bar, click the connect with Less Annoying CRM button and follow the instructions. This will authenticate Blend Extension with your LACRM account to access your contacts.
When viewing your LinkedIn, you'll need to ensure Blend Extension is open at the same time. Then when browsing any LinkedIn profiles either via searching or viewing them directly, you should see a green add contact button appear alongside their name. Clicking this will add their first name, last name, job title and comapny name. Please note, this is sometimes dependent on what has been included on a LinkedIn profile so can sometimes vary. You'll see that any information that we can extract from a profile is pre-populated in the form, then you can just hit save contact to add them to LACRM.
When viewing your Gmail inbox, you'll need to ensure Blend Extension is open at the same time. At this point, you'll see additional green + icons alongside contact names where their email address does not already exist as a contact in LACRM. Once you click this icon, you'll see the contact form populate with their details. Then you just need to confirm any additional information you want to include and click save contact. Sometimes Gmail will require a refresh when you first open the extension if you don't see the green + icons showing.
If you don't see the green + icon in Gmail or Add contact button in LinkedIn, the first thing to check is that you're viewing it with the Blend Extension open. If it's still not showing, refreshing Gmail or LinkedIn webpage would be the next thing to try as when the extension is first installed it will require a page reload. Finally, ensure you've connected the extension to your LACRM account by opening the extension and clicking the connect button. If you're still having problems, feel free to reach out to us at support@blendextension.com
The only information which is stored within the Blend Extension is what's called a refresh token, which includes the email you use to login to LACRM if you used the "connect LACRM account button". This allows us to authenticate your account and use the LACRM API to look up and display relevant account data like your contacts or tasks. We don't store any of your customers data on our services.
Currently this Extension has been specifically built for Chrome, so that is the only browser we support. Expanding this to other browsers is something we're considering for the future.
We're currently in a Beta phase during which the extension is totally free to use. From 1st July 2024, it will then be $10/month. This is per account, so every user under a LACRM account can use the extension within that monthly cost.
The extension is completely free to use until 1st July 2024.
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